Privacy Policy

Last updated: 8 October 2026

Who we are

This website is operated by Vintage Travel and Craft, trading as Sky Balloon Marrakech, Marrakech, Morocco. Contact: reservation@skyballoonmarrakech.com · +212 661 419 516.

Data we collect

When you book or contact us we collect: full name, email, phone/WhatsApp number, flight date, number of guests, hotel or riad for pickup, preferred language and any special requests you choose to share.

Why we use it

Only to process your booking, organise your pickup, contact you about your flight (including the day-before confirmation) and answer your questions. We do not sell your data.

Who receives it

Our team, the flight operator and the driver for your pickup, and Stripe, our payment provider for the deposit.

How long we keep it

We keep your booking details only as long as needed to organise your flight and to meet our accounting and legal obligations.

Your rights

Under Moroccan law 09-08 (and the GDPR for EU residents), you can access, correct or delete your data by writing to reservation@skyballoonmarrakech.com.

Cookies and analytics

This website does not use advertising or analytics cookies. Deposits are paid on Stripe’s secure pages, which use their own cookies.